[0]About Us
20 years of Printing, Mailing and Innovating
Premium Print and Mail Solutions
Innovating printing and mailing solutions since 2003, LetterStream offers revolutionary services for companies needing to get mail out the door quickly and accurately. Our cloud-based portal and APIs deliver same day solutions to both businesses and consumers.
We print and mail critical documents and marketing mail for businesses, government agencies, non-profits and consumers around the world saving needless trips to office supply stores and the local Post Office.
Website Portal for Mail Creation
Our efficient cloud-based mailing services streamline the process of creating your mailings. With 24x7 access to our advanced mailing building, loading and tracking system, you can always create and queue up your next mailing. Clients load jobs in as little as 2 minutes, freeing up countless hours for more advanced projects. Now you can engage other staff members on your mailing projects and set up users with the access control they need.
APIs for Automated Mail
Engage with our APIs for your servers to send mail to our servers in an automated unattended solutions. Your mail can be queued up nightly for next day processing, to insure that your critical mailings always go out on time. Our API can effectively handle even complex forms of first-class, marketing mail and FedEx letters.
Why LetterStream
LetterStream is designed to be a fast, efficient, self-service turnkey solution to printing and mailing needs. Our experience has allowed us to streamline the processes and we go beyond traditional mail and print vendors and strive to revolutionize the industry as we continue to push the envelope for online print and mail services.
In over two (2) decades of experience within the industry, LetterStream has evolved into a leading provider of mailing and printing services. Together with our dedicated team of professionals, we provide premium solutions without a premium price tag that is cost effective while still offering a complete suite of services that will design your mail and handle all aspects of the shipping process.
Our solutions all exist in-house, so there are no third-party vendors to contact or to slow down services. LetterStream takes all aspects of printing and mailing into our own hands and ensures every piece of mail is designed to the exact specfications of our clients.
Never outsourcing. Never missing a delivery. Never missing a deadline.
Technologically Advanced Support
We've engineered our website to need less human support than most printing and mailing organizations. You need to create a mailing now? Yes do it. Want to see if we can help? upload and create a test mailing. Need to stop a job to add an insert? no problem. Want to schedule a job for another day? we have that. Our website is so advanced that clients hardly ever need to call us. Our AI chat tool is available to answer questions around the clock. For individuals who need to do a deep dive, our online knowlege base/help system is second to none.
Committed to Our Core Values
We've come up with a few Core Values that we strive to abide by that we believe are important in a forever career that does a tremendous job of taking care of customers. Some of these are about valuing our team and internal processes and some value our customers and the world around us. Ultimately, they are all about making a positive impact on our community and beyond.
LetterStream Reviews
Our clients include a wide range of businesses and organizations, including Fortune 500 companies, small businesses, non-profit organizations, government agencies, and more. We have experience working with clients from various industries, such as healthcare, finance, legal, Homeowner's Associations and utilities, among others.
Our Philosophy
Many companies commit to being excellent, but few give you the name and number of the President to call in the event you are not totally satisfied. LetterStream is proud of our many thriving long-term relationships with clients. Across all of our work and partnerships, our top priority is each client's 100% satisfaction with our services.
A Great Place to Work
LetterStream is a truly exceptional workplace, fostering a work environment that is both stimulating and supportive. What sets LetterStream apart is its unwavering commitment to employee well-being and professional development. We value our team members as integral contributors to our success and recognize their potential by providing ample opportunities for growth.
With a focus on work-life balance and a range of employee benefits, LetterStream recognizes that a happy and fulfilled team is key to achieving its business objectives. Whether it's through quarterly bonus parties, annual profit sharing, ongoing training programs, team-building activities, or a flexible work environment, LetterStream truly prioritizes its employees, making it an outstanding place to work.
Looking for a job? We don't really offer those. We do offer career opportunities and a chance to find your true calling. See job boards to stay aware of openings at LetterStream.
Privacy, Security and Confidentiality
We don't share your stuff - not even your browsing history!
Customers get privacy statements in the mail all the time from financial institutions, medical organizations and insurance companies, to name a few. We not only mail privacy policies for our clients, but we also live by them for our clients. Data in any form should be treated with great care and extreme confidence. That's why LetterStream trains and retrains our employees on privacy,and why we shred any document that we print if it does not go out the door in an envelope.
In addition, LetterStream's IT department upholds rigorous security standards that we follow organization-wide, including 128-bit encryption for all of our process pages. Across our operations, LetterStream takes the responsibility to safeguard private names and documents extremely seriously. We welcome questions at any time about our policies and practices.
We are HIPAA compliant and working on SOC 2 certification to offer best practices to help you secure your data.
Two fully redundant facilities to make sure we can always get your mail out.
Same Day Processing
Maybe this sounds unbelievable, but you can stumble across our website in the morning and have your important mailing out the door the same day. Create a free account in 1 minute. Load your second job in 2 minutes (the first time it may take longer). Proofs are instantaneous. 50% of jobs mail the same business day. Expedited processing is available to move your jobs to the front of the line.
Perfect Mail
Our process is designed to achieve perfect mail each and every time. Our world class production facilities incorporate highly advanced job and mail piece tracking to insure the output is perfect. In the extremely rare case you mail isn't, we take responsibility and learn from our mistakes. Few mailers can compete with our commitment to excellence.
